Privacy policy

Privacy Policy

Last updated: May 2026

Zahav Jewelry (“Zahav Jewelry,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.zahavjewelry.com, make a purchase, create an account, sign up for marketing communications, submit a review, or otherwise interact with our website and services (collectively, the “Services”).

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you, automatically through your interactions with our website, and from certain trusted third parties.

Information You Provide Directly

This may include:

Name
Billing address
Shipping address
Email address
Phone number
Payment information
Account login credentials
Order details
Purchase history
Customer support communications
Product reviews, feedback, or testimonials
SMS or email marketing preferences

Examples include when you:

place an order
create an account
contact customer service
subscribe to emails or SMS updates
leave a product review
participate in promotions or campaigns

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

IP address
browser type
device information
operating system
time zone
referring website
browsing behavior
pages viewed
products viewed
cart activity
session activity
interaction with ads or marketing campaigns

This information may be collected through:

cookies
pixels
tags
analytics tools
SDKs
similar tracking technologies

Information from Third Parties

We may receive information from third-party partners, including:

Shopify
payment processors
fraud prevention providers
shipping and fulfillment providers
analytics providers
advertising platforms
email and SMS marketing platforms
review platforms
social media platforms

For example, if you interact with our advertisements on Instagram, Facebook, Google, or other platforms, we may receive limited information related to that interaction.

2. How We Use Your Information

We use your personal information to operate and improve our business, including to:

process and fulfill orders
process payments
provide shipping and delivery updates
create and manage customer accounts
provide customer support
verify identity where necessary
detect fraud or suspicious activity
improve our products, website, and services
personalize your shopping experience
recommend relevant products
send transactional communications
send promotional emails or SMS communications (where permitted)
administer promotions or campaigns
collect and display customer reviews
measure advertising effectiveness
perform analytics and business reporting
comply with legal obligations
enforce our terms, policies, and agreements

3. Payment Processing

Payments made through our website are securely processed through third-party payment providers.

Depending on the payment method selected, this may include:

Shopify Payments
Shop Pay
PayPal
Apple Pay
Google Pay
major credit and debit card processors

We do not store full payment card details on our own servers.

Payment providers process your payment information according to their own privacy policies and security practices.

4. Customer Accounts

You may choose to create an account on our website.

If you create an account, we may store:

your name
contact information
login credentials
order history
saved preferences
saved addresses

You are responsible for maintaining the confidentiality of your account credentials.

5. Reviews & User Content

If you submit reviews, testimonials, photos, or other content, that content may be publicly displayed.

We may use third-party review platforms, including services that import verified customer reviews from external marketplaces, including Etsy.

By submitting content, you grant us the right to display, reproduce, and use that content in connection with our business, subject to applicable law.

Please avoid submitting sensitive personal information in public reviews.

6. Marketing Communications

If you subscribe to our marketing communications, we may send you:

promotional emails
product announcements
restock notifications
cart reminders
promotional offers
SMS messages (if you opt in)

You may unsubscribe at any time by:

clicking the unsubscribe link in emails
following SMS opt-out instructions
contacting us directly

Transactional communications related to your purchases may still be sent even if you opt out of marketing communications.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to improve website performance, personalize your experience, remember preferences, and support analytics and advertising.

These technologies may help us:

remember cart contents
maintain login sessions
understand website traffic
analyze shopping behavior
improve site functionality
measure ad performance
deliver personalized advertising

You can manage cookies through your browser settings, though disabling certain cookies may affect website functionality.

8. Advertising & Analytics

We may work with third-party advertising and analytics providers, including platforms such as:

Google
Meta (Facebook / Instagram)
Shopify tools
remarketing and analytics partners

These providers may collect information about your interactions across websites, devices, and services to help deliver relevant advertising and measure campaign effectiveness.

Under some privacy laws, this activity may be considered:

a sale of personal information
sharing of personal information
targeted advertising

No monetary sale of your personal data is necessarily involved.

9. Your Privacy Choices

Depending on where you live, you may have rights regarding your personal information.

These may include the right to:

access personal information
correct inaccurate information
delete personal information
request data portability
opt out of targeted advertising
opt out of certain sharing activities
withdraw marketing consent

To exercise privacy rights, contact:

info@zahavjewelry.com

We may need to verify your identity before fulfilling certain requests.

10. Global Privacy Control (GPC)

If your browser sends a recognized Global Privacy Control (GPC) signal, we will treat that signal, where legally required, as a request to opt out of activities that may be considered targeted advertising, sale, or sharing of personal information for that browser and device.

11. International Customers

We serve customers internationally.

If you access our Services from outside the United States, your information may be transferred to, stored, and processed in countries where privacy laws may differ from those in your jurisdiction.

By using our Services, you acknowledge such transfers where permitted by law.

12. Data Retention

We retain personal information only as long as reasonably necessary for:

fulfilling orders
customer service
legal compliance
dispute resolution
tax and accounting obligations
fraud prevention
legitimate business operations

Retention periods may vary depending on the type of information and legal requirements.

13. Security

We use commercially reasonable safeguards to help protect personal information.

However, no system, transmission method, or storage environment can be guaranteed to be completely secure.

You use our Services at your own risk.

14. Children's Privacy

Our Services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information, please contact us so we can take appropriate action.

15. Third-Party Services & Links

Our website may integrate with or link to third-party services, platforms, or websites.

These may include:

payment providers
shipping providers
review platforms
social media platforms
advertising partners

We are not responsible for the privacy practices of third parties.

We encourage you to review their privacy policies directly.

16. U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable laws, including rights related to:

access
correction
deletion
portability
opting out of targeted advertising
opting out of sale/sharing activities

To submit a privacy request: